CUSTOMER: The process originates with the customer. In this workflow model, the customer has made the decision that the physical scanning shall be performed by PBI.

DOCUMENTS SHIPPED TO PBI: At the cost to the customer, documents to be imaged are shipped to PBI. The customer may use the U.S. Postal Service or any number of private shipping carriers. Alternatively, in the case of imaging documents first passing through a bank lockbox, the bank may be instructed to route outgoing documents through PBI for imaging instead of remitting to the customer.

INCOMING DOCUMENTS ARE LOGGED: In order to track the receipt of incoming documents, a daily log is established recording
~ customer name
~ date received
~ number of pages
~ summary/hash/deposit total

BATCHES ARE REVIEWED FOR SCANABILITY: Prior to scanning the documents, they are individually reviewed for staples, paperclips, or folds. In addition, documents that will not be scanned (i.e. flyers, correspondence, literature) are extracted and routed based on the customer’s requirements.

DOCUMENTS ARE SCANNED: PBI personnel will perform the scanning function.

DATA IS VERIFIED BASED ON CUSTOMER RULES: During the initial customer set-up, each extracted field is defined – both for content and form. Numeric, alpha-numeric, or alpha (only) designators are applied to each field so that the automated verification is able to properly interpret each character. In addition to OCR rules, customer rules may also specify what circumstances would cause a rejection of a form or batch.

HASH TOTAL FOR BATCH IS CONFIRMED: To ensure that all of the input documents have been properly scanned, a total (either ‘hash total’ or ‘amount total’) is compared between the physical documents and the batch total of document images.

DATA IS TRANSFERRED TO FTP SITE: The extracted data from the scanned documents are assembled into a customer-defined file format. That data is either “pushed” to the customer’s FTP site or “pulled” by the customer from PBI’s FTP site.

IMAGE ACCESS: Based on the customer’s instruction, document images are available either through archiving on a CD-ROM (delivered to the customer at pre-define intervals) which can hold 10,000 scanned pages or through online access allowing multiple concurrent users.

IMAGE ACCESS: Based on the customer’s instruction, document images are available either through archiving on a CD-ROM (delivered to the customer at pre-define intervals) which can hold 10,000 scanned pages or through online access allowing multiple concurrent users.

DOCUMENT DISPOSITION: The customer shall define the document disposition: ship back to customer, recycle, or shred. In the case of shipping back the documents, the cost will be borne by PBI and passed-through to the customer as a direct reimbursement. A recycle charge or a shredding charge will be applied, if applicable.

DOCUMENT DISPOSITION: The customer shall define the document disposition: ship back to customer, recycle, or shred. In the case of shipping back the documents, the cost will be borne by PBI and passed-through to the customer as a direct reimbursement. A recycle charge or a shredding charge will be applied, if applicable.

DOCUMENT DISPOSITION: The customer shall define the document disposition: ship back to customer, recycle, or shred. In the case of shipping back the documents, the cost will be borne by PBI and passed-through to the customer as a direct reimbursement. A recycle charge or a shredding charge will be applied, if applicable.

CD IS SHIPPED TO CUSTOMER: Based on the defined interval (i.e. daily, weekly, monthly) or “when full”. PBI will ship the archival CD-ROM to the customer.

CUSTOMER: The process originates with the customer. In this workflow model, the customer has made the decision that the physical scanning shall be performed by themselves, and the images transferred to PBI.

DOCUMENTS SCANNED AT CUSTOMER SITE: If the customer wants to retain possession of the documents to be imaged, the customer must obtain a scanner capable of handling the anticipated scanning volume. The customer will be responsible for employing personnel to scan the documents in question.

DATA IS RECOVERED FROM FTP SITE: Since the documents are scanned at the customer site, the images are either "pushed" to PBI's FTP site or "pulled" by PBI from the customer's FTP site.

INCOMING IMAGES ARE LOGGED: In order to track the receipt of incoming images, a daily log is established recording
~ customer name
~ date received
~ number of image pages
~ summary/hash/deposit total

DATA IS VERIFIED BASED ON CUSTOMER RULES: During the initial customer set-up, each extracted field is defined – both for content and form. Numeric, alpha-numeric, or alpha (only) designators are applied to each field so that the automated verification is able to properly interpret each character. In addition to OCR rules, customer rules may also specify what circumstances would cause a rejection of a form or batch.

HASH TOTAL FOR BATCH IS CONFIRMED: To ensure that all of the input documents have been properly scanned, a total (either ‘hash total’ or ‘amount total’) is compared between the physical documents and the batch total of document images.

DATA IS TRANSFERRED TO FTP SITE: The extracted data from the scanned documents are assembled into a customer-defined file format. That data is either “pushed” to the customer’s FTP site or “pulled” by the customer from PBI’s FTP site.

IMAGE ACCESS: Based on the customer’s instruction, document images are available either through archiving on a CD-ROM (delivered to the customer at pre-define intervals) which can hold 10,000 scanned pages or through online access allowing multiple concurrent users.

IMAGE ACCESS: Based on the customer’s instruction, document images are available either through archiving on a CD-ROM (delivered to the customer at pre-define intervals) which can hold 10,000 scanned pages or through online access allowing multiple concurrent users.

CD IS SHIPPED TO CUSTOMER: Based on the defined interval (i.e. daily, weekly, monthly) or “when full”. PBI will ship the archival CD-ROM to the customer